Top 7 Digital Priorities for Government Agencies

Digital Priorities for Government

In the past year, we’ve seen technological advancements that have had a dramatic impact on how both business and government agencies handle their day to day operations. From the creation of smart cities to the cutting-edge progression of cognitive learning systems, we have seen how these technological feats have generated the need for a reprioritization of digital plans for just government agencies and Chief Information Officers.

With a strong emergence of digital technologies, it comes as no surprise that digital priorities require ongoing evaluation. Furthermore, given the recurrent influx of data, need for analytics, and current modernization of government systems, the need remains great for this list of priorities. That’s why at TPGS we’ve put together the top seven digital priorities that any government agency should have.

1. Agile Development

Part of iterative and incremental software development methodologies, Agile development provides government agencies with methods for assessing the direction of a project through the development cycle. For government agencies, this means having an active hand in the management of IT development teams and projects.

According to a report by NASCIO, in 2016 only 39% of CIOs were actively working on pilot or trial adoption of Agile for projects. Given the importance of government projects, an active role in the development process continues to prove as crucial to ensuring its success. Best of all, CIOs and agencies alike can benefit from a modified Agile Manifesto, providing them with short and long term goals as well as best practices and procedures that can be used to carry out all projects both now and in the future.

2. Cloud

In the recent years, we’ve seen federal, local, and state agencies embrace the cloud. From the flexibility and power it offers to the streamline and simplification of all processes, cloud technology continues to give businesses and government agencies an upper hand. This is why implementing cloud technology is one of the biggest priorities for digital initiatives. Long list of benefits aside, cloud technology does raise some security concerns for many CIOs and the safeguarding of the stored data remains a top priority.

3. Security

With the continual advances in technology, data security remains a high concern for all government agencies. Given the list of security attacks in the past year alone, this has even led to the creation of the President’s National Cybersecurity Plan. With a great emphasis on protecting sensitive data, security of such is of one of the highest priorities for CIOs and government intelligence agencies alike.

4. Cognitive Computing

Providing great value at the state, local, and federal level, cognitive computing allows government agencies to redefine the way they engage with citizens and how agencies handle internal/external processes. From working through large data sets to identify patterns, missed information, and the use of algorithms to identify connections for enhanced national security measures, these systems can prove very useful for government agencies. With the power to map the human through process into computerized models, it comes as no surprise that these systems are being implemented and its implementation and maintenance is a top digital priority within the intelligence community.

5. IT Workforce

With the ongoing talent shortage and high demand, recruiting of high level talent with adequate security clearances has proven to be a great challenge for the intelligence community industry. To combat this, many government organizations are choosing to offer incentives such as flexible work schedules, telecommuting options, and more.  For many intelligence agencies, choosing a trusted talent provider such as TPGS has also proved to be an effective way to strike a common ground between top level talent and agency.

6. Benefits Offerings

Hiring, contracting, and retaining top level talent has been a growing concern for many government agencies. To date, the intelligence community has noted a low amount of cleared talent to fill open positions. With 2017 indicating more job growth and reduced qualified and cleared talent to meet the demand, the concerns are deemed justified for many government agencies. While these projections are alarming, many federal agencies have found ways to attract and retain talent by offering additional employment incentives.

Flexible work weeks, additional personal days, and enhanced benefits offerings are all becoming part of new incentives packages being offered by participating government agencies. With that, comes a greater emphasis on creating a unique culture.

7. Modernization

According to a recent NASCIO survey, CIOs state that “40% to 59% of their IT application portfolio fit the “legacy” definition.” Given the importance of matters within government agencies and the continual growth of the technology industry, modernization of these systems is of high priority. With legacy systems growing more unstable and insecure, moving past legacy systems and implementing new applications and infrastructures should be on the top of CIOs digital priorities.


With initiatives to maintain a more technically current, responsive, and proactive digital plan, many CIOs within the intelligence community remain forward thinking. And while improving their plans and the implementation of such may take time and resources, many government agencies continue to push forward and take a more proactive approach to digital initiatives.


Sources: Information Week, NASCIO